FAQ

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Frequently Asked Questions

Applying and Employment Opportunities:

    • Child & Family Therapist

    • Cook

    • Crisis Therapist

    • Clinical Responder

    • Mental Health Technician

    • Medication Aide

    • Nurse - RN

    • Program Manager Intensive Community Programs

    • Psychiatric Mental Health Nurse Practioner

    View more information and open positions at ADP

    For questions related to employment email: hrtfs@trilliumfamily.org

    • Graduate Clinical Internship

    • Bachelor Degree Internship

    • Administrative Internship

    View more information on ADP

    Note: Interns must successfully pass a background check, receive positive references, and be tested for TB exposure (post-acceptance), similar to our employees.

    For questions related to employment email: hrtfs@trilliumfamily.org

  • Yes

  • We require an orientation day and a full week of academy training within the first 30 days for any staff working in direct care.

    We also have monthly training that is required for the first year and there are training or recertifications required every year.

    We encourage continued learning throughout your employment.

Perks and Benefits:

    • Generous Vacation and Sick Leave.

    • Paid Holidays.

    • Employer Paid Medical, Vision, and Dental for Full Time Employees.*

    • Employer Paid Long term disability insurance.

    • Employer Paid Life insurance, with an accidental death and dismemberment benefit.

    • A retirement benefit is provided by Trillium Family Services in the form of a matching 401 (K) option.

    • Regular part-time employees receive pro-rated vacation and sick leave, and fully paid medical and dental benefits.

  • Yes, 30 hr positions with set schedules are fully benefited positions.

Workload and Work-Life in Residential Services:

  • We help children, adolescents, and families who are having mental health problems that are affecting their day-to-day lives. Most of our youth experience symptoms of trauma, mood disorders, anxiety, intellectual/developmental disabilities, or psychotic symptoms. The severity of the symptoms and behaviors determines the level of care.

  • Our residential programs typically average 12 clients per unit

  • We have both full time positions with set schedules and assigned programs with flexible positions. This allows you to make your own schedule and fill in at other programs.

    Staff ‌assigned to programs have opportunities to work with different programs and are regularly available to support as needed.

  • Activities vary a bit based on location and population. We highly encourage staff to bring their creativity to our programs and suggest activities that they don't already see present.

    Therapies and activities include:

    • Horticultural therapy

    • Equine or other pet therapies

    • Music groups

    • Board and card games

    • Art projects

    • Physical education activities ( Such as: Riding bikes, playing basketball, access to playgrounds and more)

    • Talent shows

    • Poetry and creative writing groups

  • Clients are in our residential and day treatment programs for primary safety concerns, which means that they require constant supervision from staff.

    Pocket and room checks are performed regularly to ensure safety.

    If clients are alone in their rooms or doing an individual activity, a visual check is required by staff every 15 minutes.

    If clients are in showers or bathrooms, verbal checks are required by staff every 10 minutes.

  • At Trillium Family Services, we provide a supportive environment for our team members, so that they can serve our community and have a healthy work-life integration.

Work Culture:

  • At Trillium Family Services, we practice fair treatment, access, and advancement for all in our organization.

    We work to make sure all team members have the same chance to do their best work and feel valued.

    We approach everything through a lens of emotional intelligence - and strive to provide an environment where all feel they have a sense of purpose and belonging.

  • Your clothing should be clean and neat, meeting safety, and security standards for the employee's position. This includes making sure footwear protects staff from injury during job duties.

    Your clothing shouldn't contain inappropriate content.

    While tattoos are generally not a point of concern, inappropriate content should be covered.

    You should wear clothes that prepares you for physical activities, art groups, daily living tasks, and crisis management.

Career Growth:

  • At Trillium Family Services, we present you with the opportunities you need to gain experience in your field and propel your career.

  • Many of our staff become shift and program supervisors or move on to other positions in the agency.

    It is common for our staff to go on to get advanced degrees and then continue as therapists or other clinical positions in the agency.

  • We have many different departments and programs throughout our Metro and Valley regions that include both full-time and part-time positions.

Employee Safety:

  • If you have questions, please reach out to Elizabeth McMahan, LCSW, Training and Safety Director: emcmahan@trilliumfamily.org