Skills Trainer – Restorative Services

Location: Portland
Program/Department: Restorative Services
Schedule: Varied: On-Call
Pay Range: $19.00 to $21.00 (DOE)

Meet Trillium Family Services:

We are guided by the simple yet crucial mission of building brighter futures with children and families.

Our vision is to create safe communities where children are healthy, and every family has the opportunity for success. Families get the support they need – when and where they need it. There is a focus on prevention and health; organizations and systems are connected in a synergistic sanctuary community that generates: Non –violence, Growth and Change, Democracy, Emotional intelligence, Social learning, Open communication, and Social Responsibility.

Our investment in the future of each child means that the next generation of Oregonians will have the skills to contribute meaningfully through employment, community service, and raising their own healthy families.

At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities.

To take a behind the scenes look our programs please visit our website at

Are you ready to help “Build a Brighter Future?”

Main purpose of the Restorative Services Skills Trainer:

Works under the weekly supervision of the Restorative Services Clinical Program Manager in the planning, support, implementation and evaluation of court ordered Restorative Services for youth and families in the community setting. Provides education, support, direction and modeling of behavior management techniques to clients and families on court related processes in order for clients to gain competency needed to aid and assist in court defense. Within the guidelines and direction established by the supervisor, oversees and coordinates implementation of the Restorative Services plan in the community setting. Assists in the coordination of services provided by other professionals as prescribed in the Restorative Services plan. Consults with team members, agency personnel, community professionals and family members regarding current client issues.  Travel throughout the state will be required as part of this position including some overnight travel.

Major Responsibilities:

  • Ensure the safety, security and confidentiality of clients and families
  • Model, coach and counsel clients regarding skills as outlined in Restorative Services goals through individual and family skills training.
  • Work with supervisor to coordinate the implementation of Restorative Services Plan to address the strengths and concerns of clients and their families
  • Provide support, education and modeling of behavioral management techniques to client and adult caregivers modeling professionalism, effective communication, problem solving and decision making that support clients Restorative Services goals
  • Perform duties to support treatment goals in the community setting, depending on client needs
  • Monitor and document client progress toward goal attainment in accordance with agency standards and complete professional documentation as required by agency policies
  • Participate in community and/or school meetings regarding client when important for progressing toward treatment goals
  • Complete and keep current all training required for the position
  • Seek and maintain community resources and contacts to obtain referrals, materials and information including access to services by clients
  • Maintain client confidentiality when in community or outside of treatment environment
  • Participate in weekly supervision with direct supervisor, group supervision with colleagues and staff meetings with Restorative Services team as scheduled
  • Maintain productivity requirements
  • Provide Restorative Services in the community setting including schools which may require using own vehicle for transportation to these appointments.

Required Competencies:

  • Ability to understand and work effectively with a variety of community providers, family members, other professionals and children in various settings
  • Demonstrated ability to communicate effectively in writing, i.e., proper grammar, correct punctuation and thoughts well organized
  • An approach to problem solving, goal achievement and corrective action strategies which are systematic, orderly and empirical
  • Demonstrated knowledge of family systems and processes, and how to work with individuals in a family system
  • Demonstrated effective listening and observation skills
  • Demonstrated ability to professionally, ethically and efficiently meet productivity standards as assigned by the Restorative Services Clinical Program Manager
  • Demonstrated awareness and sensitivity to diversity
  • Demonstrated sensitivity and responsiveness to others
  • Demonstrated ability to function effectively as a member of a multidisciplinary treatment team
  • Demonstrated assertiveness to respectfully confront others and be comfortable in conflict situations without aggressiveness
  • Demonstrated ability to establish clear and appropriate boundaries in relationships with clients and the handling of confidential information
  • Demonstrated understanding of child development and adolescent treatment principles, models, concepts and theories
  • Demonstrated understanding of case management philosophy, techniques and processes
  • Demonstrated team building skills
  • Demonstrated ability to conceptualize, organize, implement, monitor and evaluate complex projects involving multiple priorities and tasks
  • Demonstrated commitment to a treatment approach which addresses the needs of the client in the context of the family and community systems in which he/she must function
  • Demonstrated ability to relate effectively to professionals working in other components of the service delivery system
  • Attention to detail and the ability to effectively and accurately organize and process large volumes of detailed paperwork
  • Demonstrated computer and word processing skills

Minimum Qualifications:

  • Education:  Bachelor’s degree in behavioral sciences or a related field.
  • Experience:  Two (2) full years’ experience as a direct care worker with at-risk children and youth in a treatment setting.
  • Certificates, Licenses, Registrations:   Maintain a driving record acceptable by the agency and a current driver’s license for state of residence, when authorized to use own vehicle for agency business, employee must maintain personal insurance
  • Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Additional Responsibilities:  Performs other related duties as assigned.

For physical demands of position, including vision, hearing, repetitive motion and environment, please contact the HR department.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

 Consideration of applicants will begin as soon as 11/22, and may close without notice.


If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to OARS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership and workforce.