Receptionist – Day Treatment

Location: Portland - Parry Center for Children
Program/Department: Day Treatment
Schedule: 40 hours/week - Monday -Friday-Schedule TBD
Pay Range: $16.54/hour

Meet Trillium Family Services:

We are guided by the simple yet crucial mission of building brighter futures with children and families.

Our vision is to create safe communities where children are healthy, and every family has the opportunity for success. Families get the support they need – when and where they need it. There is a focus on prevention and health; organizations and systems are connected in a synergistic sanctuary community that generates: Non –violence, Growth and Change, Democracy, Emotional intelligence, Social learning, Open communication, and Social Responsibility.

Our investment in the future of each child means that the next generation of Oregonians will have the skills to contribute meaningfully through employment, community service, and raising their own healthy families.

At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities.

To take a behind the scenes look our programs please visit our website at www.trilliumfamily.org

Are you ready to help “Build a Brighter Future?”

Main Purpose of the Day Treatment Receptionist:

Responsible for telephone and visitor reception, secretarial, clerical support, and preparation and serving of lunch for the client in the Day Treatment Program.

Major Responsibilities:

  • Provide answering, screening and directing of all incoming telephone calls to the Day Treatment Program;
  • Alert therapist, psychiatrist, or teacher when appointments have arrived by phone or email;
  • Greet, sign-in and aid clients and public as they come to the Reception area, directing or walking them to the meeting area if arranged with therapist or teacher;
  • Provide secretarial and clerical support for the Day Treatment program including distribution of mail, filing, faxing, compiling and distributing information and sending correspondence;
  • Assist with reserving agency motor pool vehicles;
  • Coordinate and maintain on-line schedules for use of multiple, frequently-used meeting rooms in building;
  • Open building at 8:00am; close building at 4:00pm (if last one out of building);
  • Coordinate with Access and PPS weekly, regarding relevant intake and discharge information;
  • Process and distribute Individual Plan of Care (IPC) meeting notices, call to confirm appointments as necessary;
  • Maintain an organized reception area to insure the area is neat and professional at all times; monitor office supplies;
  • Contact vendors for copier machines and other office equipment, as required;
  • Complete intake paperwork with clients and their families, forward forms to appropriate departments, file documents in hard charts;
  • Decorate hallway and rooms (display cases, meeting spaces, conference rooms, lunch area) with client artwork and projects or other decorative materials for walls;
  • Function as point person for various projects with other departments, such as deliveries, repairs, visits, or phone/email communication;
  • Manage key distribution and check-in/check-out system;
  • Assist with coordination of daily transportation in collaboration with therapist and PPS.   Assist with crisis transports of clients by calling and arranging for transportation to new location;
  • Complete daily list of absent clients and make calls to parents;
  • Prepare and serve lunch; tidy kitchen after use;
  • Complete all training required for the position.

ADDITIONAL RESPONSIBILITIES:  Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:  None

Minimum Qualifications:

  •  High school diploma or equivalent.
  • One-year secretarial experience, word processing and data-based program experience; some reception and public relations experience helpful.
  • To establish a routine with some opportunity to contribute to the development of new procedures and use own judgment.  Most work is routine with an occasional new task.
  • Computer skills; word processing, data entry, spreadsheets.  Must be able to read, interpret and follow verbal and written directions and have the ability to effectively communicate through verbal and written skills.

Physical Demands: For physical demands of position, including vision, hearing, repetitive motion and environment, please contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Application Details:   Consideration of candidates will begin immedately, and may close after this date without notice.

If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership and workforce.


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