Center Supervisor

Location: Portland - Parry Center for Children
Program/Department: Campus Operations
Schedule: 40 Hours/Week - Saturday 7am - Sunday 11pm

INTERNAL APPLICANTS:  Please submit a cover and updated resume to HR for consideration

Job Summary: The Center Supervisor supports the general functioning of Trillium Family Services during non-business hours.  Routinely supports programing and provides authorization for crisis situations. Position requires evening, weekend and shift work.  Position also requires availability to respond to emergency situations. Position requires ability to think quickly and critically with clear communication skills.

Demonstrates Competency in the Following Areas:
Supports management to ensure adequate staff coverage and assure a ratio of clients per staff is in accordance with acuity levels in programs and established agency policies
Assess risk and safety issues as they relate to unit programming, acuity of clients and environmental conditions in direct support of interventions
Ensure the effective completion of clinical documentation and necessary paperwork during episodes of crisis on his/her shift
Ensure facilitation of debriefing process for staff following episodes of crisis to ensure the appropriate use of crisis intervention was utilized
Ensure facilitation of debriefing process for client following episodes of crisis in order to reestablish therapeutic rapport, safety plan, complete mental status exam, and assess physical safety
Ability to access and communicate psychiatric symptoms to establish crisis support plans according to agency policy (suicide risk assessment)
Attend team, management and other agency meetings as required
Assist in unit milieus during emergency situations, using both verbal de-escalation techniques and physical interventions (as needed)
Ability to demonstrate high a level of integrity, reflected with self-motivated work


Professional Requirements:
Demonstrated understanding of the functioning of complex organizational and social systems and how each system’s components interact with and impact the others
Demonstrated ability to function in transitional organizations, as an effective leader and productive participant in communication and decision-making processes
Demonstrated knowledge and understanding of child development models, concepts and theories and their application to residential treatment approaches
Demonstrated knowledge and understanding of how children learn and of learning disabilities and intervention approaches which have been most effective in addressing these disabilities in children and/or adolescents
Demonstrated ability to communicate effectively, both orally and in writing
Complete data entry for acorn assessments
Demonstrated leadership, supervision and training skills to staff
Be a supportive presence on the units during periods of safety, stability, and calm
Lead therapeutic groups on the units (as needed)
Demonstrated enthusiasm, motivation and energy for administrative projects and tasks
Demonstrated ability to conceptualize, analyze, organize, implement, monitor and evaluate complex administrative projects involving multiple priorities and tasks
Demonstrated approach to problem-solving, goal achievement and corrective strategies which is systematic, orderly and empirical
Complete discharges (unplanned/against medical advice), while remaining supportive and empathetic towards parents/guardians and staff.
Create safety plans for clients and assess supervision levels
Receive after-hours consultation from on call manager(s) and on-call psychiatrist(s)
Work closely and collaboratively with the Campus Operations Team (Residential Services Administer, Weekday Center Supervisor, Clinical Services Manager, and the AON Supervisor)
Demonstrated skills and ability to resolve conflict and to facilitate cooperation and consensual decision-making among members of an interdisciplinary treatment team
Demonstrated acceptance of a variety of lifestyles, behaviors and cultures
Demonstrated ability to establish and maintain appropriate boundaries in relationships with co-workers and clients
Demonstrated ability to respect the confidentiality of all clients and with all work processed


Demonstrates a commitment to the following Organizational Priorities with regard to all persons:  
A commitment to non-violence: Helping to build safety skills and a commitment to higher purpose.
A commitment to emotional intelligence: Helping to teach emotional management skills.
A commitment to social learning: Helping to build cognitive skills
A commitment to open communication: Helping to overcome barriers to healthy communication, learn conflict management, reduce acting out, enhance self-protective and self-correcting skills, teach health boundaries
A commitment to democracy: Helping to create civic skills of self-control, self-discipline and administration of healthy authority.
Commitments to social responsibility: Helping to rebuild social connection skills, establish health attachment relationships; establish sense of fair play and justice.
A commitment to growth and change: Helping to work through loss and prepare for the future.

Additional Responsibilities: Other duties may be assigned.

Clinical Responsibilities: Provides direct/in-the-moment guidance to staff.  Provides clinical consultation with therapists and unit managers in order to provide the best care for clients.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:  A Master’s Degree in mental health/related field (QMHP eligible)

Certificates, Licenses, Registrations:  Driver’s license for state of residence; driving record approved by agency. Eligible for CESIS certification.

Experience:  Experience in residential treatment settings and skills in implementing recreation/activity programs for children preferred.

Job Knowledge: Provides support of all agency components during non-business hours.  Decisions are made within Trillium Family Services policy constraints.  Work is performed with little direct supervision.  Decisions and products of work are reviewed by Clinical Services Manager.

Skills: Must demonstrate strong computer literacy and proficiency in word processing and data base programs. Strong interpersonal skills and capacity for open/direct communication.

Physical Demands: For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Application Details:   Consideration of candidates will begin immediately, and position may without notice.

If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership and workforce.