Center Supervisor

Location: Portland - Parry Center for Children
Program/Department: Campus Operations/Residential
Schedule: 40 hours week - Monday - Friday- 3pm to 11pm
Pay Range: $60,000/year (DOE)

Meet Trillium Family Services:

We are guided by the simple yet crucial mission of building brighter futures with children and families.

Our vision is to create safe communities where children are healthy, and every family has the opportunity for success. Families get the support they need – when and where they need it. There is a focus on prevention and health; organizations and systems are connected in a synergistic sanctuary community that generates: Non –violence, Growth and Change, Democracy, Emotional intelligence, Social learning, Open communication, and Social Responsibility.

Our investment in the future of each child means that the next generation of Oregonians will have the skills to contribute meaningfully through employment, community service, and raising their own healthy families.

At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities.

To take a behind the scenes look our programs please visit our website at

Are you ready to help “Build a Brighter Future?”

Main purpose of the Center Supervisor role:

Supports the general functioning of Trillium Family Services during non-business hours.  Routinely supports programming and provides authorization for crisis situations. Position requires evening, weekend and shift work.  Position also requires availability to respond to emergency situations. Position requires ability to think quickly and critically with clear communication skills.

Major Responsibilities:

  • Supports management to ensure adequate staff coverage and assure a ratio of clients per staff is in accordance with acuity levels in programs and established agency policies
  • Assess risk and safety issues as they relate to unit programming, acuity of clients and environmental conditions in direct support of interventions
  • Ensure the effective completion of clinical documentation and necessary paperwork during episodes of crisis on his/her shift
  • Ensure facilitation of debriefing process for staff following episodes of crisis to ensure the appropriate use of crisis intervention was utilized
  • Ensure facilitation of debriefing process for client following episodes of crisis in order to reestablish therapeutic rapport, safety plan, complete mental status exam, and assess physical safety
  • Ability to access and communicate psychiatric symptoms to establish crisis support plans according to agency policy (suicide risk assessment)
  • Attend team, management and other agency meetings as required
  • Assist in unit milieus during emergency situations, using both verbal de-escalation techniques and physical interventions (as needed)
  • Ability to demonstrate high a level of integrity, reflected with self-motivated work

 Required Competencies:

  • Demonstrated understanding of the functioning of complex organizational and social systems and how each system’s components interact with and impact the others
  • Demonstrated ability to function in transitional organizations, as an effective leader and productive participant in communication and decision-making processes
  • Demonstrated knowledge and understanding of child development models, concepts and theories and their application to residential treatment approaches
  • Demonstrated knowledge and understanding of how children learn and of learning disabilities and intervention approaches which have been most effective in addressing these disabilities in children and/or adolescents
  • Demonstrated ability to communicate effectively, both orally and in writing
  • Complete data entry for acorn assessments
  • Demonstrated leadership, supervision and training skills to staff
  • Be a supportive presence on the units during periods of safety, stability, and calm
  • Lead therapeutic groups on the units (as needed)
  • Demonstrated enthusiasm, motivation and energy for administrative projects and tasks
  • Demonstrated ability to conceptualize, analyze, organize, implement, monitor and evaluate complex administrative projects involving multiple priorities and tasks
  • Demonstrated approach to problem-solving, goal achievement and corrective strategies which is systematic, orderly and empirical
  • Complete discharges (unplanned/against medical advice), while remaining supportive and empathetic towards parents/guardians and staff.
  • Create safety plans for clients and assess supervision levels
  • Receive after-hours consultation from on call manager(s) and on-call psychiatrist(s)
  • Work closely and collaboratively with the Campus Operations Team (Residential Services Administer, Weekday Center Supervisor, Clinical Services Manager, and the AON Supervisor)
  • Demonstrated skills and ability to resolve conflict and to facilitate cooperation and consensual decision-making among members of an interdisciplinary treatment team
  • Demonstrated acceptance of a variety of lifestyles, behaviors and cultures
  • Demonstrated ability to establish and maintain appropriate boundaries in relationships with co-workers and clients
  • Demonstrated ability to respect the confidentiality of all clients and with all work processed

Minimum Qualifications:

  • Additional Responsibilities: Other duties may be assigned.
  • Education:  A Master’s Degree in mental health/related field (QMHP eligible)
  • Clinical Responsibilities: Provides direct/in-the-moment guidance to staff.  Provides clinical consultation with therapists and unit managers in order to provide the best care for clients. Experience in residential treatment settings and skills in implementing recreation/activity programs for children preferred.
  • Certificates, Licenses, Registrations:  Driver’s license for state of residence; driving record approved by agency. Eligible for CESIS certification.
  • Job Knowledge: Provides support of all agency components during non-business hours.  Decisions are made within Trillium Family Services policy constraints.  Work is performed with little direct supervision.  Decisions and products of work are reviewed by Clinical Services Manager.
  • Skills: Must demonstrate strong computer literacy and proficiency in word processing and data base programs. Strong interpersonal skills and capacity for open/direct communication.

For physical demands of position, including vision, hearing, repetitive motion and environment, please contact the HR department.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

 Consideration of applicants will begin as soon as 12/17.  and may close without notice.


If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to OARS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership and workforce.